We are on a mission to reinvent the future of care, so communities are supported to thrive, and all members of the care ecosystem are valued.
We are thrilled to be recognised as winners at the 2024 Home Care Awards with The Grand Prix Award for the best homecare provider, Best Palliative / End-of life Care, Best for Innovative Technology & Best for Team Support (staff wellbeing). And we would love you to join us!
Adult social care is in crisis. Despite unprecedented demand, the care sector is under-resourced, stigmatised and undervalued. The pandemic and cost of living crisis have increased strain on community services and the burden on ‘informal’ family carers is immense. Demand continues to accelerate, far outstripping supply. The root cause is that people don’t like the roles on offer in the current time-and-task, command-and-control model of delivering care. This crisis shows no sign of slowing.
At BelleVie we are treating the root causes of the care crisis, through a radical new way of working which is built on strong communities, thriving relationships and technology that drives efficiencies, resulting in better outcomes for all.
We are bringing life and energy back to the care sector. Our teams build communities that care and focus on people, not tasks. We care about people’s needs, hopes, desires and fears. Care is about supporting a life well lived, it’s work with meaning, not just a job.
Inspired by the success of the Dutch Buurtzorg model, BelleVie operates self-managing teams of care workers who work together to serve their local neighbourhood. This innovative and new model is enabled and scaled by our proprietary Wellbeing OS technology platform and funded by a monthly subscription. Alongside this is our custom built marketplace tech platform that will enable those that find sourcing trusted home services a challenge to access a curated marketplace of vetted partners, further enabling them to live better lives, independently for longer at home.
BelleVie has already achieved great success since launching in 2019, with 90% of supported families highly recommending us and named best Home Care provider in the UK in 2024. We are expanding our presence within the Thames Valley and North East of England.
Do you have experience of leading high quality services in the world of health and care? Are you keen to make a big difference to people’s lives by coaching our teams? Are you experienced in, or curious about, self management?
We are looking for a Team Coach to recruit, mentor and develop our Wellbeing Support Workers - the name our care workers co-designed for themselves - to deliver the highest standards of person centred care and to thrive in self-managing teams. The Team Coach will be responsible for going out into communities and finding and meeting new people who need support and talking to them and their families; onboarding new supported people, developing high quality care and support plans.
We are looking for a confident, resilient person with great integrity. Someone driven by compassion for others, who wants to deliver change.
The Role
To work together with the North East Regional Wellbeing Support Leader to establish effective self managing teams of Wellbeing Support Workers in Northumberland.
To focus on the recruitment and onboarding of new Wellbeing Support Workers, to self-managing teams, delivering outstanding care and support.
To lead on meeting new people and their families and creating high quality, person centred care and support plans for new people to support.
To review our person centred plans with people we are supporting and train some Wellbeing Support Workers to assist with this.
To work as part of a Northumberland Regional coaching team, supporting and covering for coaching colleagues when necessary.
To creatively contribute to our learning and development offer for teams and individuals.
To contribute to an open culture of continuous learning, where we admit mistakes and support one another to achieve.
To contribute to the mentoring and coaching of new Wellbeing Support Workers through probation to achieve the BelleVie Certificate of compassionate care and self management.
To live your values and champion ours as you work with families and coach our Wellbeing Support Workers.
To foster our culture of appreciation and openness, challenging one another to be the best we possibly can.
To support teams with their Practices including medication as well as updating care plans and risk assessments
To put the people we support at the centre of all our thinking, delivering great, imaginative outcomes, whatever their needs
To work closely with the central Leadership team at BelleVie, a team with a variety of skills and experience who will support you to be the best you can.
To work with the Wellbeing Support Worker and Leadership teams to ensure compliance with CQC and work towards an outstanding rating.
To be prepared to help out teams as and when required; e.g. covering visits in an emergency. Our Wellbeing Support Worker shifts are 5 hours long, usually 8am-1pm and 4pm-9pm, 7 days a week, 365 days per year
Weekend on call rota (1 weekend in 3) to provide support over the phone to our teams if they require it
The person we want
Must be able to drive and have their own car
Should have a Level 2 Diploma in Health and Social Care, and should either have or be willing to work towards a Level 3
Would be on Full Time or near Full Time hours. Our Wellbeing Support Worker teams work 365 days a year, so we need someone that can be available outside of 'office hours' but we're open to discussions about what your standard hours might be
Is fun loving, positive and great with people
Is a team player
Is open and willing to share their achievements and failures
Is driven by compassion
Is brave and imaginative
Is highly responsible and has great integrity
Is well organised and thorough
We promise you
A framework for delivering outstanding care and supporting self-managing teams.
Coaching and support.
Technical tools and back office functions to allow operations to grow.
The support of a central team with a variety of skills and experience
We will offer you
Full time or near full time hours. Our Wellbeing Support Worker teams work 365 days a year, so we need someone that can be available outside of 'office hours' but we're open to discussions about what your standard hours might be
You will need to be available 1 in 3 weekends and some evenings for taking emergency calls and potentially covering visits, again in an emergency
Salary: £25-30K full time annual salary
We pride ourselves on working flexible hours - walk the dog, collect the children from school around your work. We each take personal responsibility for our outcomes and making sure we’re available to our colleagues. We count outcomes not hours.
A supportive environment, working in a team with a variety of skills and experience who will enable you to be the best you can
We’ll support you to train towards your NVQ if you want to grow your skills and career in care
Regular Wellness Activities
30 days annual leave + Birthday off work
Working from home but able to help out teams as and when required (potentially 2-3 days per week), and attend in person reviews when required (must be able to drive and have a car!)
We will provide you with a laptop and phone
